My NFC Keychain Isn’t Working — What to Do
NFCHub Team Support
Last Update 9 bulan yang lalu
If your NFC keychain isn’t opening your profile, follow these simple troubleshooting steps.
Your keychain works when their phone reads it.
Ensure the phone supports NFC (iPhone 7 + or Android 2015 +).
For Android: Settings → Connected Devices → NFC → Turn ON.
Hold the top or back of their phone close to the center of your keychain for 2–3 seconds.
Avoid thick or metal phone cases that can block NFC.
The NFC tap triggers a web link — the phone must have internet (mobile data or Wi-Fi) enabled.
Go to your Dashboard → View My Card and share your direct link instead.
Your profile is always available online.
Email [email protected] with:
Your order ID
The issue description
(Optional) A short video or photo showing the problem
We’ll help you test and, if needed, replace the keychain under warranty.