I Can’t Upload My Profile or Cover Photo

NFCHub Team Support

Last Update há um ano

If your profile or cover photo takes too long to upload, here’s how to fix it.


1. Check File Size & Format
  • Profile Photo: max 1 MB (JPG or PNG, 500×500 px)

  • Cover Photo: max 5 MB (JPG or PNG, 1200×600 px)


2. Wait for Optimization

NFCHub uses image optimization tools.

Small files upload faster. If you see slow upload, wait until progress bar completes — optimization may take a few seconds.


3. Check Your Internet Connection

A slow or unstable connection can cause delays.


4. Try a Different Browser

Use Google Chrome or Safari for best results.


5. Still Having Trouble?

Contact [email protected] with details about the image size, type, and your browser.

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