How to Renew, Cancel, or Reactivate Your Subscription

Easily manage your Smart vCard subscription from your dashboard.

You’ll receive reminder emails:

• 15 days before expiration

• 7 days before expiration

• 3 days before expiration

  
  

To renew manually:

1. Log into your dashboard → Billing section

2. Click Renew Now

3. Complete payment through Paystack

4. Your subscription is extended immediately

   
   

• Grace Period: 15 days after expiry — you can still renew with no penalty.

• Hold Period: After grace ends, your account is put on hold for 90 days.

  • You can reactivate during this time by paying your renewal + a reactivation fee.

  • After 90 days, all data (profile, analytics, and leads) is permanently deleted.

    
    

• Email [email protected] or [email protected]

• You’ll retain access until the end of your paid period.

• No partial refunds are issued for remaining days.

  
  

If your account was put on hold, contact [email protected] for assistance with reactivation.

You can switch between monthly and annual plans from the Billing section.

The new plan takes effect at the end of your current billing period.